Frequently Asked Questions

You can use your My Wings Tickets to transfer tickets to a friend or family member, reissue tickets to yourself, exchange tickets for a future game, and redeem your ticket vouchers.*

You can log in to your My Wings Tickets account by visiting MyWingsTickets and clicking Log In To My Account. Use your account number and password to login. If you have logged in from your mobile device, make sure the New Experience button in the top right is toggled on.

If you have not activated your My Wings Tickets account, you will need your PIN number and Wings Season Tickets account number. Once you have access to both your PIN and account number, visit MyWingsTickets and click Activate Account. Follow the steps on the screen to activate your account, create a password, and finish setting up your account.

If you have not received or cannot locate your PIN number or Wings Season Ticket account number, please contact Wings Service at [email protected] or at 215.952.LAX1(5291).

Before logging in, click “forgot password.” You will then be prompted to enter your email address, and you will receive an email with a temporary password. Then, use your account number and temporary password to log into your My Wings Tickets account. You will have the opportunity to change your password after.

Please contact Wings Service at [email protected] or at 215.952.LAX1(5291).

You have two simple options on how to easily and quickly access your tickets.
1. Using the digital ticket links received in the ticket delivery email from [email protected]
2. Visit MyWingsTickets and sign into your online account

Reissuing your tickets is FREE. Simply login to your My Wings Tickets online account and select Reissue. Select the game(s) you wish to reissue to the email address associated with your account. Check the box or boxes to indicate which seats you wish to reissue, then click Next. Confirm the Delivery Method and click Next. Lastly, click Yes, Reissue and the selected tickets will be sent to the email address associated with your Wings Season Tickets from [email protected].

Transferring tickets on your mobile device is FREE and is now easier than ever. You can transfer your tickets by logging in to your My Wings Tickets online account from your mobile device. Once you are successfully signed in select the game you wish to transfer. Click the word Transfer and then simply type in the phone number of the person you wish to send the tickets to and click REVIEW TRANSFER. The recipient will receive a text with a link to accept the transfer. The recipient will need to click the link, fill in all of the information requested, and click ACCEPT TRANSFER. *Transfers have 1 week to accept before expiring. Trying to transfer tickets on your desktop? Visit MyWingsTickets and sign in to your My Wings Tickets online account. Select Ticket Transfer to get to the game selection screen. Select which game you want to transfer and click NEXT. Select which ticket(s) you want to send, enter in the transfer recipient’s information, and click NEXT. Confirm the transfer information is accurate and select YES, MAKE TRANSFER.

You have a few options on how to access your tickets.

1. Open the email you received from [email protected]. That email contains the individual ticket links to all of the games in your season ticket plan. Click on the appropriate link and present your ticket for entry or save it to your mobile wallet.
2. Visit MyWingsTickets from your mobile device and sign in to your online account. All of your games will be listed individually. You are then able to click on the appropriate game and save the ticket to your mobile wallet for entry.

Contact your Wings Account Manager or email [email protected]

For questions about our current policies including information about the Wells Fargo Center going cashless and other commonly asked questions please CLICK HERE.