FAQs - Philadelphia Wings Lacrosse

Frequently Asked Questions

Ticketing

  • What can I do with the My Wings Tickets online account?

    You can use your My Wings Tickets to transfer tickets to a friend or family member, reissue tickets to yourself, exchange tickets for a future game, and redeem your ticket vouchers.*

  • How do I log into the My Wings Tickets online account?

    You can log in to your My Wings Tickets account by visiting MyWingsTickets and clicking Log In To My Account. Use your account number and password to login. If you have logged in from your mobile device, make sure the New Experience button in the top right is toggled on.

  • What if I haven't activated My Wings Tickets online account?

    If you have not activated your My Wings Tickets account, you will need your PIN number and Wings Season Tickets account number. Once you have access to both your PIN and account number, visit MyWingsTickets and click Activate Account. Follow the steps on the screen to activate your account, create a password, and finish setting up your account.

  • I don't have my pin and/or account number. What should I do?

    If you have not received or cannot locate your PIN number or Wings Season Ticket account number, please contact Wings Service at [email protected] or at 215.952.LAX1(5291).

  • I forgot my password, what do I do?

    Before logging in, click “forgot password.” You will then be prompted to enter your email address, and you will receive an email with a temporary password. Then, use your account number and temporary password to log into your My Wings Tickets account. You will have the opportunity to change your password after.

  • I don't see my Wings Season Tickets when I login, what do I do?

    Please contact Wings Service at [email protected] or at 215.952.LAX1(5291).

  • How do I access my digital tickets for the game?

    You have two simple options on how to easily and quickly access your tickets.
    1. Using the digital ticket links received in the ticket delivery email from [email protected]
    2. Visit MyWingsTickets and sign into your online account

  • How do I reissue my tickets?

    Reissuing your tickets is FREE. Simply login to your My Wings Tickets online account and select Reissue. Select the game(s) you wish to reissue to the email address associated with your account. Check the box or boxes to indicate which seats you wish to reissue, then click Next. Confirm the Delivery Method and click Next. Lastly, click Yes, Reissue and the selected tickets will be sent to the email address associated with your Wings Season Tickets from [email protected].

  • I have friends or family arrive separately to the game, how do I give them my tickets?

    Transferring tickets on your mobile device is FREE and is now easier than ever. You can transfer your tickets by logging in to your My Wings Tickets online account from your mobile device. Once you are successfully signed in select the game you wish to transfer. Click the word Transfer and then simply type in the phone number of the person you wish to send the tickets to and click REVIEW TRANSFER. The recipient will receive a text with a link to accept the transfer. The recipient will need to click the link, fill in all of the information requested, and click ACCEPT TRANSFER. *Transfers have 1 week to accept before expiring. Trying to transfer tickets on your desktop? Visit MyWingsTickets and sign in to your My Wings Tickets online account. Select Ticket Transfer to get to the game selection screen. Select which game you want to transfer and click NEXT. Select which ticket(s) you want to send, enter in the transfer recipient’s information, and click NEXT. Confirm the transfer information is accurate and select YES, MAKE TRANSFER.

  • I printed out my tickets but left them at home. What do I do?

    You have a few options on how to access your tickets.

    1. Open the email you received from [email protected]. That email contains the individual ticket links to all of the games in your season ticket plan. Click on the appropriate link and present your ticket for entry or save it to your mobile wallet.
    2. Visit MyWingsTickets from your mobile device and sign in to your online account. All of your games will be listed individually. You are then able to click on the appropriate game and save the ticket to your mobile wallet for entry.
  • I printed my mobile tickets, but the QR code comes up really big. What do I do?
  • How do I exchange my tickets for future games?
  • What if I have unused tickets for games that were already played?
  • I see vouchers on My Wings Ticket online account. What are they?
  • Where are my Bring Your Friend vouchers?
  • Where are my parking passes?
  • Do I need to save my tickets to my phone before coming to the Wells Fargo Center?

Discounts

  • What are my discounts as a Wings Season Ticket Member?
    • $5 Beers during pregame in the East Food Hall
    • 50% off hot dogs, fountain beverages, and popcorn outside sections 104, 110 and 122 from the time doors open until the end of the 1st Quarter.

Communication

Game Day

Events & Gifts

  • When are the exclusive Season Ticket Member events?
  • As a Wings Season Ticket Member, do we get a gift?

Plan Your Visit

Philadelphia Wings Lacrosse