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2019-2020 Season Cancellation – FAQs

The NLL recently announced the cancellation of the 2019-2020 regular season, including the three Wings home games scheduled take place at Wells Fargo Center. These games will not be rescheduled. All ticket purchasers will be contacted by email regarding their purchase with credit/refund options.

Does this affect other Wings events?

Effective immediately, all Philadelphia Wings events for this season are cancelled. This includes the Turf Row Member meet and greet, Pre-Game Turf Times, and Wings Sales events.

 

How does this affect single game tickets for cancelled games?

All single game ticket purchasers for any of the three cancelled home games will receive a full refund at their point of purchase.

 

How does this affect group tickets for cancelled games?

All group ticket purchasers for any of the three cancelled home games have the option to receive an account credit for next season or a full refund at their point of purchase. If you have any additional questions, please reach out directly to your sales representative.

 

How does this affect season tickets for cancelled games?

All season ticket members will receive an account credit for this season’s cancelled games. This credit will remain on your account and can be used toward your 2020-2021 season ticket membership. To inquire about a refund, please contact your account representative.

 

How does this affect my Wings 2020-21 Season Ticket Renewal?

Information will be sent out regarding renewals for the 2020-21 season at a later date.  For any questions, please contact your sales representative.

 

Will there be postseason play?

While there is no timeline on when any decisions will be made to resume play, the league is looking at a number of possible scenarios in which to continue a potential post season when it is deemed safe to do so.

 

What if I purchased tickets through a resale site?

Please contact the resale site you purchased through directly for customer service assistance.

 

Are other Wells Fargo events going on as planned?

The NBA and NHL have paused games for an indeterminate amount of time. All Wells Fargo Center events have been postponed through April 30. We will communicate updates as they become available.

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